Clerk-Dispatcher I - SR-12

 

Duties Summary

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Operates a radio-telephone communication system involving the receipt and transmission of messages; dispatches men, materials, and equipment in response to emergency, service, and trouble calls; performs a variety of clerical work involving the preparation of reports and the maintenance of records; and performs other related duties as required.

One (1) immediate permanent full-time vacancy with the Animal Control & Protection Agency in Puna.

The eligible list may be used for other permanent and temporary vacancies as they arise during the life of the list. Temporary appointment may lead to conversion to permanent appointment.

Examples of Duties

• Receives and transmits messages by operating a radio-telephone communication system.
• Maintains circuit discipline.
• Answers emergency and trouble calls, determines location and nature of problem, and in the absence of operations supervisors dispatches personnel to handle emergency service and trouble calls.
• Follows up trouble calls to see that services have been rendered.
• Dispatches materials and equipment as requested.
• Answers complaints and inquiries on construction services and maintenance activities.
• Receives, records, and relays information regarding work operations.
• Interprets departmental regulations and policies.
• Prepares and processes applications for permits to excavate public (State and County) thoroughfares.
• Prepares and reviews daily time sheets, work orders, and equipment reports for accuracy and completeness.
• Maintains time and leave records of operations personnel as directed.
• Prepares purchase requisitions and temporary assignment reports for superior's signature.
• Checks and processes invoices against receiving copies.
• Maintains files and records of requisitions, letters, maps, equipment, contracts, forms, etc.
• Prepares and types reports such as accident reports, work and cost estimates, work schedules and activities, status reports, and annual statistic reports.
• Reviews, prepares, compiles, and enters data into computer.
• Operates computer station.
• Maintains inventory of equipment.
• May supervise others.

Minimum Qualification Requirements

Training and Experience:
A combination of education and experience substantially equivalent to:

• graduation from high school and
• three (3) years of clerical experience,
• one (1) of which shall have been in receiving and relaying service repair requests to field maintenance crews.

Examination: All applicants who meet the minimum qualification requirements will be assigned a score of 70 points. An education and experience evaluation will be conducted based on the applicant's training, education and experience as presented in the application.

Please read the minimum qualification requirements carefully. Be certain to list all pertinent training and experience, as this may be important in determining your examination score. It is essential that the applicant describe fully the duties and responsibilities of each position held, specify the date of each position held (from and to, month and year), and indicate the number of hours worked per week.

Attach all required documentation (e.g. official transcript, professional license(s)/certification(s), DD-214, etc.) at the time of submitting your application.

Note: In-person interviews and/or further testing in Hawai'i County may be required at the discretion of the hiring department/agency. If in-person interviews and/or further testing are required, applicants who are referred to the hiring department/agency must be available to participate in person and at their own expense at that phase of the selection process.

Knowledge of: office practices and procedures; filing methods and systems; punctuation, grammar, spelling, and word usage; use of standard office machines and equipment; departmental regulations, policies, and procedures; radio discipline and techniques; some data processing and computer station usage.

Ability to: read and interpret written material; keep records; make arithmetic computations; compare names and numbers rapidly and accurately; operate standard office machines, equipment, and computers; supervise the work of others; deal tactfully and effectively with the public; operate radio-telephone equipment; make decisions under emergency conditions.

Physical Requirements: Persons seeking appointment to positions in this class must meet the health and physical condition standards deemed necessary and proper to perform the essential functions of the position with or without reasonable accommodations.

Physical Effort Grouping: Light

Supplemental Information

Please scan and attach these supporting documents to your on-line application, if required:

• an official college transcript,
• a valid driver's license,
• a temporary assignment verification,
• professional licenses, and/or
• certificates.

Veterans applying for veteran's preference points shall also scan and attach their DD-214 form and as needed, their VA claim letter to the on-line application.

ELECTRONIC NOTIFICATION TO APPLICANTS :
Please ensure that the email address and contact information you provide is current, secure, and readily accessible to you. We will not be responsible in any way if you do not receive our emails or fail to check your email box or NEOGOV account INBOX in a timely manner. Checking your NEOGOV account INBOX daily is recommended and is the most secure method to check on notices sent to you. This is a new feature created by our vendor, NEOGOV.

Please add info@governmentjobs.com to your contact list. Open your NEOGOV account using your user name and password. In the upper right hand corner of the account is your name, and under your name, click on INBOX to view all notices sent you. The notices will appear here in the INBOX even in the event you don't receive it on your cell phone, computer, or other electronic device. This is the best way to check and view all notices sent to you.

You will receive a confirmation email upon successfully submitting your application. Failure to receive this confirmation email, indicates that your application was not submitted.

Employee benefits are generally for full-time permanent employment and include the following from the date of hire:

• sick leave and vacation earnings
• paid holidays
• social security
• credit union membership
• life, dental, medical, vision, and prescription

drug insurance plans

• employee-employer paid retirement plan
• flexible spending plan
• tax-sheltered savings and investment program
• career opportunity and mobility in a merit system for

civil service positions

Persons who are hired may be required to pay union dues/service fees.

Benefits for part-time employment is based on hours worked and type of appointment.

Benefits are subject to change due to legislative, collective bargaining negotiation, and other changes.

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