Billing Account Services Sr Associate (Chattanooga, TN or Phoen
Location: Chattanooga Tennessee
Description: Cigna is at present recruited Billing Account Services Sr Associate (Chattanooga, TN or Phoen right now, this job will be placed in Tennessee. Further informations about this job opportunity kindly see the descriptions. Job Description
Provides financial support for revenue and collections related functions for new and existing accounts.
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Researches problems and negotiates with internal/external customers, banks, vendors, and/or partners to resolve complex issues.
Manages receivable risk and communicates these issues to management and internal partners.
Provides partnership internally answering billing and revenue questions.
Supports installation and renewal of clients from a billing aspect.
Reconciles between multiple billing systems and CARBS billing.
Handles submission and communication for accounts being sent to collection and payment agreements. Processes direct bill items and handle communication with clients and partners.
Collect outstanding/delinquent payments or issues payments.
Create, analyze, and respond to standard and/or non-standard report requests.
Provide the client with a direct contact for all billing related issues.
Research and identify trends in payment patterns and collections to manage risk more effi! ciently.
Develop and implement methods to serve clien! ts better, improve process and improve accuracy. May support larger markets and/or National Accounts.
Identifies and assesses individual customer needs and takes appropriate action steps to satisfy those needs.
Informs the customer of general billing practices and encourages compliance according to CIGNA standards.
Serves as a subject matter expert for their vendor counterparts by providing coaching and technical guidance on billing processes and procedures.
Manage offshore allocation/revenue processes through VBA relationship.
Requirements:
Demonstrated knowledge of CIGNA HealthCare products and procedures preferred.
Strong verbal and written communication and interpersonal skills demonstrated to work effectively with customers and matrix partners.
Strong organizational skills with the ability to prioritize multiple priorities simultaneously.
Ability to proactively escalate/engage management! timely relative to project or deliverables risk.
Intermediate Excel Skills â€" ability to complete pivot tables and vlookups.
Financial Aptitude
Strong communication skills
1 year of clerical accounting experience preferred
1 year of collections experience required
1 year of billing experience required
1 year of customer service experience preferred
Will consider someone with a Bachelor’s degree in Accounting, Finance, or Business in lieu of experience requirements.
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If you were eligible to this job, please email us your resume, with salary requirements and a resume to Cigna.
If you interested on this job just click on the Apply button, you will be redirected to the official website
This job starts available on: Sat, 05 Oct 2013 14:16:56 GMT
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