Global Account Manager
Location: Kingsport Tennessee
Description: Eastman Chemical Company is currently seeking to employ Global Account Manager right now, this position will be placed in Tennessee. More complete informations about this position opportunity kindly read the description below. Job Description:
Characterization: Global lead for Coatings strategic account(s)
Title (external): Account Manager/Account Executive
Summary:
Primary focus is global account management for at least one of Eastman's key coatings customers; the position is based in the United States (location options TBD)
Dedicated to the coatings industry team in the Additives and Functional Products business organization, but appropriately represents all Eastman business
Requires collaborative teamwork with internal partners such as regional account teams, technical service, marketing, supply chain, and business management
Job Responsibilities
Manage the NA customer interface and coordinate the global account team for the strategic customer(s) to achieve Eastman's business goals
Maximize sales and profitability and develop a portfolio of growth and new business opportunities at the assigned account; document strategic and tactical plans via territory management plans, account strategies and opportunity management funnel
Align account strategy with the Coatings Industry strategy and business objectives by implementing effective selling strategies and tactics, especially for the negotiation of contracts, rebates and incentives; take advantage of all customer opportunities by working across Eastman BO's as necessary
Drive execution and alignment via strong leadership of the global account team (including channel strategy, customer and technical service, marketing, and technology)
Maximize Eastman's presence at key accounts through effective relationship management, including facilitating and driving cross-functional relationships (i.e. Marketing-to-Marketing function) across all levels of the account
Develop appropriate response to any customer issue through strong internal and external collaboration
Optimize business performance through the management and evaluation of pricing and terms
Develop annual business plans, supply and operations plans and long-term business plans by providing monthly volume and pricing forecasts
Educate key stakeholders on key trends and drivers to inform and influence business choices through effective and efficient communication practices
2. Exemplify the following skills and behaviors that can translate to additional industry and revenue responsibilities
Acts as the "voice of the customer" to influence and shape decisions through situation assessment and recommendations
Balances between types of sales activities (prospecting, qualifying, covering the bases, closing) to ensure a consistent flow of new business
Builds relationships throughout Eastman and customer organizations to create a foundation for collaboration
Confronts and works to resolve tough issues
Demonstrates an understanding of the key factors that affect business and account performance (e.g., revenue, gross margin, working capital, value add)
Manages accounts towards objectives based on account plans that are consistent with customer and Eastman priorities
Presents customers with a compelling business case and value proposition that satisfies the needs, interests, and concerns of both Eastman and the customer
Synthesizes information from multiple sources to enhance understanding of customers' current and future needs
Thinks broadly about account needs, opportunities, potential solutions, and avenues for accessing and influencing key decision makers
Qualifications
Required Education:
Bachelor's degree from an accredited college or university required (Physical Science, Finance or Engineering is preferred)
MBA preferred but not required
Required Travel:
The position requires approximately 50% travel (outside of Kingsport)
Valued Experience and Skills:
Knows Eastman's solvent and polymer technology platforms and products, specifically those marketed to the Coatings industry
Applies EBME™, Strategic Selling® and The Consultative Process® skills in aspects of daily work
Works independently; is self-motivating and desires to learn and grow
Develops and maintains trusting, collaborative and effective relationships
Applies solid financial, analytical and quantitative skills to problem solving and decision making
Makes sound decisions in timely fashion, sometimes with less-than-desired amount of data and insight available
Models strong listening and communication skills
Effectively balances multiple requests
Applies critical thinking to help manage complex and sensitive situations; has a proven process / style to successfully manage conflicts to resolution
Has good interpersonal skills and versatility to work within a matrix, team environment
Willing to try new ideas and approaches to help the organization improve its processes and metrics
Job
Marketing & Sales
Primary Location
TN-Kingsport
Schedule
Full-time
Education Level
Bachelor's Degree (±16 years)
- .
If you were eligible to this position, please email us your resume, with salary requirements and a resume to Eastman Chemical Company.
If you interested on this position just click on the Apply button, you will be redirected to the official website
This position starts available on: Tue, 03 Jul 2012 23:05:01 GMT