Branch Administrative Assistant


 

CrossCountry Mortgage (CCM) is one of the nation’s top 3 retail mortgage lenders with more than 7,000 employees operating nearly 600 branches across all 50 states. We have been recognized nine times on the Inc. 5000 list of America’s fastest-growing private businesses and have received countless awards for our standout culture. Through our dedication to getting it done, we make every mortgage feel like a win.

A culture where you can grow! CCM has created an exceptional culture driving employee engagement, exceeding employee expectations, and directly impacting company success. At our core, our entrepreneurial spirit empowers every employee to be who they are to help us move forward together. You’ll get unwavering support from all departments and total transparency from the top down.

CCM offers eligible employees a competitive compensation plan and a robust benefits package, including medical, dental, vision, as well as a 401K with an employer match. We also offer company-provided short-term disability, an employee assistance program, and a wellness program.

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Position Overview:

The Branch Administrative Assistant is responsible for providing administrative support and handling various operational functions to ensure the branch is operating in an efficient manner. Provide high-level support to Branch Manager including calendar management, successful coordination of business meetings, email management, and business tracking. Exercise independent judgment in the resolution of administrative needs and prioritize and manage multiple projects simultaneously.

Job Responsibilities:

  • Assisting with special events planning.
  • Using various software applications such as spreadsheets and relational databases to keep the rest of the team informed on clients and deals.
  • Ensure branch sticks with the annual marketing calendar and plans.
  • Establish and maintain record keeping and filing systems for the branch.
  • May perform administrative duties such as conducting research, updating databases/CRM, and preparing collateral materials.
  • Various personal administration tasks, as needed, to support the marketing director.
  • Answering Phones and Greeting Clients in office

Qualifications and Skills:

  • High School Diploma or equivalent.
  • Proficient in Microsoft Office.
  • Previous banking, financial services, or mortgage experience preferred, but not required.
  • Excellent communication skills.
  • Ability to adjust to a varying workload.
  • Willingness to cross-train in various departments.
  • Must be highly organized.

Pay Range:

  • $25-30/hr.

The posted pay range considers a wide range of compensation factors, including candidate background, experience and work location, while also allowing for salary growth within the position.

This job description is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. However, this job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position.

CrossCountry Mortgage, LLC offers MORE than a job, we offer a career. Apply now to begin your path to success! https://crosscountrymortgage.com/about-us/careers/apply/

California residents: Please see CrossCountry’s privacy statement for information about how CrossCountry collects and uses personal information about California consumers.

CrossCountry Mortgage, LLC. (NMLS3029) is an Equal Opportunity Employer committed to workforce diversity. Qualified applicants will receive consideration without regard to race, religion, creed, color, orientation, gender, age, national origin, veteran status, disability status, marital status, sexual orientation, gender identity, or gender expression, or any other protected status in accordance with all applicable federal, state and local laws. The collective sum of the individual differences, life experiences, knowledge, inventiveness, innovation, self-expression, unique capabilities and talent that our employees invest in their work represents a significant part of not only our culture, but our reputation. The Company is committed to fostering, cultivating and preserving a culture that welcomes diversity and inclusion. Employment is contingent upon successful completion of a background investigation. CrossCountry Mortgage, LLC. is an FHA Approved Lending Institution and is not acting on behalf of or at the direction of HUD/FHA or the Federal government. To verify licensing, please visit www.NMLSConsumerAccess.org.

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