Data Support Specialist - Provider Systems Job
Location: Franklin Tennessee
Description: Coventry Health Care is at the momment seeking for Data Support Specialist - Provider Systems Job right now, this occupation will be placed in Tennessee. For detail informations about this occupation opportunity kindly read the description below. Description:
Market Title: Data Support Specialist - Provider Systems
Coventry Title: Servic! e Operations Specialist
GENERAL SUMMARY
We are looking for motivated, detail-oriented people to join Coventry! The Data Support Specialist - Provider Systems is a key member of our team, keeping our provider information accurate and up-to-date. This is an exciting time to work in the Health Care industry! Benefits start your first day of employment.
The primary responsibility for the Data Support Specialist - Provider Systems is to update health care provider information and demographics in our internal computer systems. This department maintains the data in our network of over 700,000 providers. You will process provider requests, ensuring that their information is current and accurate according to policy and procedures.
ESSENTIAL RESPONSIBILITIES
- Processes and maintains provider updates and data corrections in accordance with company policies and procedures in a timely manner that meets or exceeds productivity and quality goals.!
- Researches provider information in response to updat! e requests/inquiries.
- Assesses, investigates, and resolves data discrepancies to achieve customer satisfaction.
- Interfaces with providers by telephone and/or correspondence to resolve discrepancies and verify group information.
- Processes and maintains records by ensuring records are complete, entering the information into the systems, and resolving basic/moderately complicated corrections.
- Takes responsibility for own self-development. Recommends areas where cross-training is needed. Assists team with implementing a training plan.
- Promotes positive team environment. Seeks out ways to continuously improve teaming.
- Understands the team's performance against measured service operation goals. Accepts ownership for individual and team results. Identifies and initiates process improvements.
- Performs other duties as required.
- High school degree or equivalent.
- Prev! ious (1-2 years) in claims processing, enrollment, and/or customer service.
- Ability to maintain production levels and quality goals.
- Knowledge of health care products, medical terminology, diagnosis and procedure coding, and coordination of benefits is helpful.
- Effective keyboarding skills and basic working knowledge of MS Office applications strongly preferred.
- Demonstrates responsiveness and ability to maintain production levels and quality goals.
- Ability to establish and maintain effective working relationships.
- Excellent organizational, attention to detail, communication, and problem solving skills.
- Required to pass a battery of job-related tests administered prior to employment.
Coventry Health Care, Inc. was officially acquired by Aetna on May 7, 2013. ! Combined, we are the third largest health benefits company in America b! y membership, serving 22 million members in all 50 states. We are a Fortune 53 company and Fortune magazine ranked both Coventry and Aetna among their "World's Most Admired Companies for 2013" in managed care and health insurance.At Coventry Health Care, we are driven to ensure that every person and organization we serve receives the greatest possible value for their health care investment. We do this by providing a full range of competitive products through our seven core businesses - Commercial Risk, Medicare Advantage, Medicare Part D, Medicaid, Workers' Comp Services, Federal Employees Health Benefits Plan and Network Rental.We offer a competitive salary, excellent benefits that start your first day of hire (comprehensive benefits including medical, dental, vision, 401K with company matching, paid time off and more).
CSO: CB1
Job: Administrative Support Workers
Primary Location: Franklin, TN, US
Other Locations: ,
! Organization: 10750 - Service Center - Central Admin
Schedule: Full-time
Job Posting: 2013-08-07 00:00:00.0
Job ID: 1312426
- .
If you were eligible to this occupation, please email us your resume, with salary requirements and a resume to Coventry Health Care.
If you interested on this occupation just click on the Apply button, you will be redirected to the official website
This occupation starts available on: Wed, 07 Aug 2013 21:38:47 GMT