TherapyWingman LLC is looking to add an exceptional member to their team of virtual assistants and intake coordinators. The ideal candidate will be in school for counseling, psychology or social work and/or have experience in medical or behavioral health settings. Part time work, flexible hours but must have daily, daytime availability - create your own schedule to work around your classes and social life.
Responsibilities:
Answer telephone, relay messages, and provide information when necessary
Respond to emails from potential clients
Schedule and confirm patient appointments
Navigate EHR/EMR systems
Maintain administrative spreadsheets
Adhere to HIPAA guidelines and other confidentiality regulations
Submit and track claims for insurance
Verify benefits for incoming clients
Follow up on denials or rejections via phone
Attend staff meetings, as needed
Collaborate and communicate with therapists, other admin staff, and owners
Perform other related duties & responsibilities as assigned
Additional Qualifications:
Must be able to work independently and efficiently, as well as part of a team
Exceptional organizational skills and attention to detail
Excellent oral and written communication skills
Must have working knowledge of Google Workspace
The ability to easily learn behavioral health EHR(s)
The ability to learn insurance processes and terminology, when applicable
Flexibility to handle multiple tasks each day
Ability to manage confidential information with sensitivity and discretion (in a HIPAA-compliant way)
This position is best for someone who is organized, polite, detailed oriented and flexible. You'll be working for at least two psychotherapy group practices handling client communications and insurance billing, as well as any other administrative tasks they require. TherapyWingman provides paid training prior to placing you within the group practices, though each team will have their own training and SOPs that you will need to adapt to.
This is a contract position starting at $16/hr with room to grow.
Trans & BIPOC applicants are encouraged to apply!!
Job Type: Part-time
Pay: $16.00 per hour
Benefits:
- Flexible schedule
- Professional development assistance
Schedule:
- After school
- Choose your own hours
- Day shift
- Evening shift
- Monday to Friday
Application Question(s):
- Are you currently in school for mental health/counseling/social work?
Work Location: Remote
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